Why is the Xfinity website not working?

Xfinity Outage Map
2 min readMay 6, 2021

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If your Xfinity website and its services are not working then you can troubleshoot this issue easily. If you are having an Xfinity outage issue then you may go to their service status page to check if there is an outage in your area. Xfinity provides their consumer with cable TV, internet, telephone, and wireless services.

The company also offers a wide variety of remote models for various TV sets. Even after serving the best services to their users, still, some of its users face Xfinity outage or not working issues.

Can’t access Xfinity? Troubleshoot ideas

If you can’t access the Xfinity website on a browser then perform these simple and easy instructions:-

To fix this issue you can force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on the browser.
You can also try alternative URLs such as comcast.net
On your browser, clear the temporary cache and cookies to make sure that you have the most recent version of the web page.
You should also use an updated version of your browser.
Perform the above troubleshoot ideas to fix Xfinity website not working issues.

Fix Xfinity Internet not working issues

There are several methods to troubleshoot the Xfinity outage and it’s not working issues. Just perform these simple and easy steps:-

Method-1:- Manually Restart Modem & Router

First, turn off your router and modem and then wait for 30 minutes.
Now turn on your modem and after that wait for one minute. Turn on your router.
At last, wait for a few minutes before reconnecting your devices.
By performing the above steps, you can manually restart the modem and router easily.

Method-2:- Restart Using the App

You can also restart your modem and router through the App. The Xfinity My Account app is available on both Android and iOS devices. You just need to install the app and then restart your modem.

Conclusion

Now we have provided you with complete information about Xfinity and ideas to fix its not working issues. You can also check its outage in your region through the Xfinity outage map. If you still have some queries or want to get more information then you can reach out to their customer support by dialling their toll-free number. You can also know the reason for the outage from them and ideas to troubleshoot this issue.

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Xfinity Outage Map
Xfinity Outage Map

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